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Workshop updater for Mac OS X reports Corba error when clicking "Finish Install" or "Update"


Product

  Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1

Platform

 

Operating system

 


Error

 


Symptoms

 

Workshop updater for Mac OS X reports Corba error when clicking "Finish Install" or "Update"


Cause

  This problem is caused by the following scenario:

- Workshop is installed by UserA.

- UserB logs on, and tries to "Finish Installation" or "Update Workshop" from the Workshop logon screen.

- Workshop reports a Corba error.

.

This scenario is the same whether UserB is an Administrator or non-Administrator.


Solution

 

Check the ownership of Adobe Acrobat and Workshop (select item in Finder, File\Get Info, Ownership and Permissions).

Either change permissions (if current user has rights to do so), or log on as the user who installed (owns) the applications.

Permanent fix:


See also

 


Keywords

 

install, Macintosh, workshop


Technical contact(s)
 

James Bredenhof

Submitted by
 

James Bredenhof

Date submitted
 

09 May 2003


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