Prinergy Troubleshooting - OPI fails with error: "Image reader Scitex CT failed to read the file <... .EPS>"

OPI fails with error: "Image reader Scitex CT failed to read the file <... .EPS>"


Product		Prinergy Connect 2.0 ; Prinergy Direct 2.0 ; Prinergy Access 2.0 ; Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1
Platform
Operating system

Error

Symptoms		OPI fails and reports error message: "Image reader Scitex CT failed to read the file <... .EPS>"

Cause		This message is probably caused by a user attempting to recompose a DCS when performing OPI into composite PS, when the DCS has more than 8 channels. Prinergy can currently handle only 8 channels in this manner.

Solution		There are two possible solutions: 1. Reduce the number of separations in the DCS by removing unnecessary channels in Photoshop. 2. Alternately, if the job requires 8 separations for the image, you can output separated PS or build the file with overprinting images. Permanent fix:

See also

Keywords		normalizer, OPI, Photoshop

Technical contact(s)		James Bredenhof
Submitted by		James Bredenhof
Date submitted		30 May 2003