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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.0 ; Prinergy Direct 2.0 ; Prinergy Access 2.0 ; Prinergy PowerPack 1.0 ; Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1 ; Prinergy Satellite | |
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Operating system |
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Error |
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Symptoms |
Lines of text in InDesign files are missing after passing through the Heidelberg Trapper or Color Matcher. Opening the PDF in Acrobat results in "Unable to extract the embedded font <subset>[FontName]. Some characters may not display or print correctly" |
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Cause |
This is caused by a bug in the PDF Libraries used by the Heidelberg Trapper and Color Matcher | |
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Solution |
Switch to the Creo Color Matcher and/or Creo PDF Trapper Permanent fix: |
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See also |
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Keywords |
font, trapping |
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Technical contact(s) |
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Submitted by |
Rob Morgan |
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Date submitted |
12/08/2003 |
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