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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.1 Level 18; Prinergy Direct 2.1 Level 18; Prinergy Access 2.1 Level 18; Prinergy Powerpack 2.1 Level 18; Prinergy Satellite | |
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Operating system |
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Error |
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Symptoms |
When imaging a Prinergy TIF, FCS Xpose reports: "Error from job xx.tif. A license is required to image this type of file. Contact your service". |
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Cause |
There is an issue with TIFFs from Prinergy in 2.1.0.18 where CS Xpose requires a "3rd party" license to be able to image these TIFFs. | |
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Solution |
This issue will be corrected in Prinergy 2.1.0.19. Permanent fix: |
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See also |
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Keywords |
file formats, licensing, output |
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Technical contact(s) |
James Bredenhof |
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Submitted by |
James Bredenhof |
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Date submitted |
12 Aug 2003 |
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