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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.1 Level 19; Prinergy Direct 2.1 Level 19; Prinergy Access 2.1 Level 19; Prinergy Powerpack 2.1 Level 19 | |
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Operating system |
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Error |
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Symptoms |
Images are missing from fat PS after Normalizing with OPI on in 2.1.0.19 |
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Cause |
There are cases where you want OPI on, even though the file is likely fat (or partially fat). It is an issue for pages that include OPI comments on high rez images (which occur when placing TIFFs in Quark and printing fat). If you run one of these files through 2.1.0.19 with OPI on, and "fail on missing images" off, the resulting PDF no longer has the fat image that used to be there. | |
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Solution |
Turn off OPI for the effected pages. Alternately, downgrade to patch 18, or upgrade to patch 20. Permanent fix: |
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See also |
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Keywords |
normalizer, OPI |
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Technical contact(s) |
James Bredenhof |
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Submitted by |
James Bredenhof |
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Date submitted |
17 Sep 2003 |
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