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Cannot install Prinergy 2.2.1.9 Workshop on fresh Mac OS X client


Product

  Prinergy 2.2.1.9

Platform

 

Operating system

 


Error

 


Symptoms

 

You are unable to install Prinergy 2.2.1.9 Workshop on a fresh Mac OS X client.

Updates to existing copies of Workshop on Mac OS X clients work fine.


Cause

  This is a known problem with the initial release of Prinergy 2.2.1.9.

Solution

 

Users who experience this problem can do one of the following:

1. Revert to Prinergy 2.2.1.8.

2. Wait until the Prinergy 2.2.1.10 update is available.

3. Revert to Prinergy 2.2.1.8 and then upgrade to Prinergy 2.2.1.9b (available on eCentral and TechPlanet).

Permanent fix:


See also

 


Keywords

 

install, Macintosh, workshop


Technical contact(s)
 

James Bredenhof

Submitted by
 

James Bredenhof

Date submitted
 

08 Jun 2004


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