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Product |
Prinergy 2.2.1.9 | |
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Operating system |
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Error |
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Symptoms |
You are unable to install Prinergy 2.2.1.9 Workshop on a fresh Mac OS X client. Updates to existing copies of Workshop on Mac OS X clients work fine. |
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Cause |
This is a known problem with the initial release of Prinergy 2.2.1.9. | |
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Solution |
Users who experience this problem can do one of the following: 1. Revert to Prinergy 2.2.1.8. 2. Wait until the Prinergy 2.2.1.10 update is available. 3. Revert to Prinergy 2.2.1.8 and then upgrade to Prinergy 2.2.1.9b (available on eCentral and TechPlanet). Permanent fix: |
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See also |
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Keywords |
install, Macintosh, workshop |
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Technical contact(s) |
James Bredenhof |
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Submitted by |
James Bredenhof |
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Date submitted |
08 Jun 2004 |
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