Home | Contact Us | Submit Troubleshooting Info | Search | Help


    Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS


Partial retrieves do not include imposition marks file for jobs archived between Prinergy 2.2.1.3 and 2.2.1.9


Product

  Prinergy 2.2.1.3

Platform

 

Operating system

 


Error

 


Symptoms

 

If you Archive a job between Prinergy 2.2.1.3 and Prinergy 2.2.1.9,

then attempt a partial retrieve, the imposition marks file is not retrieved.


Cause

  Marks files were not registered with the database.

Solution

 

If your Prinergy system is still between 2.2.1.3 and 2.2.1.9, perform a full retrieve. This problem is fixed in Prinergy 2.2.1.10.

Permanent fix:


See also

 


Keywords

 

archiver, imposition [layout]


Technical contact(s)
 

Louise McTague

Submitted by
 

James Bredenhof

Date submitted
 

28 Jun 2004


    Copyright © 2005 Creo Inc. All rights reserved. Confidential. Back to top.