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Prinergy Online Help reports Flash Player warning message when performing Search


Product

  Prinergy 2.3

Platform

 

Macintosh

Operating system

 

Mac OS


Error

 

A script in this movie is causing Macromedia Flash Player 6 to run slowly. If it continues to Run, your computer may become unresponsive. Do you want to abort the script?


Symptoms

 

Prinergy Online Help reports the following Flash Player warning message when performing Search: A script in this movie is causing Macromedia Flash Player 6 to run slowly. If it continues to run, your computer may become unresponsive. Do you want to abort the script?


Cause

  This appears to be a problem with Mac OS 10.2.8 only.

Solution

 

If you click No several times, the search will complete. Subsequent searches with the already-opened browser work OK. If you close and reopen the browser, the message will appear again.

Alternately, upgrading the Mac OS to OS 10.3.x or higher will solve the problem.

Permanent fix:


See also

 


Keywords

 

Macintosh, online help, workshop


Technical contact(s)
 

James Bredenhof

Submitted by
 

James Bredenhof

Date submitted
 

12 Aug 2004


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