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Plates occasionally missing on output (Prinergy 2.2.1.11 or later and 2.3.1.0 or later using CS Xpose)


Product

  Prinergy 2.2.1.11 and 2.3.x

Platform

 

Operating system

 


Error

 


Symptoms

 

Plates will occasionally be missing when you use CS Xpose with Prinergy 2.2.1.11 or later or Prinergy 2.3.1.0 or later.


Cause

  There appears to be an intermittent problem with the 3016 RIP's new plate queuing mechanism (which allows for urgent remakes) and CS Xpose.

Solution

 

Update to CS Xpose 2.00.064 update 2 (now available).

Permanent fix:


See also

 


Keywords

 

output, plate, RIP


Technical contact(s)
 

James Bredenhof

Submitted by
 

James Bredenhof

Date submitted
 

16 Sep 2004


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