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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1 ; Prinergy 2.3 | |
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Operating system |
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Error |
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Symptoms |
When upgrading Prinergy 2.1 to 2.3, the installation key is rejected. |
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Cause |
There is a problem with the PPU.exe. When upgrading from Prinergy 2.1 to 2.3, the installation key is erroneously rejected. | |
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Solution |
There are two possible solutions: 1) Upgrade to Prinergy 2.2, and then to 2.3; or 2) use the new PPU.exe (attached). Permanent fix: |
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See also |
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Keywords |
install, ppu, uninstall |
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Technical contact(s) |
Chris Joughin |
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Submitted by |
James Bredenhof |
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Date submitted |
27 Jul 2005 |
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