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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy 3.0 | |
Platform |
Macintosh |
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Operating system |
Mac OS 10.3.9 |
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Error |
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Symptoms |
Prinergy 3.0 Workshop no longer launches after you install Apple update 7.0.4 for QuickTime. This only applies to Prinergy 3.0 Workshop clients running on MacOS 10.3.9 (Panther). MacOS X 10.4 (Tiger) users do not appear to be affected. Prinergy 2.3 Workshop clients running Mac OS 10.3.9 or 10.4 are also not affected.
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Cause |
Apple recently released update 7.0.4 for QuickTime. Unfortunately, Prinergy 3.0 Workshop will no longer launch if this update has been installed. The icon bounces in the Dock a few times, but nothing else happens. | |
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Solution |
Upgrade to 3.0.3.1 and 3.1.0.2, where this issue should be fixed. Alternately, - Select Workshop icon, rightclick+"Show Package Contents" - Go to \Contents\MacOS - rename the "JavaApplicationStub" file to "JavaApplicationStub.original" - Copy (not Move) the version of the "JavaApplicationStub" file from /System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/MacOS/ . Workshop should now launch. Permanent fix: |
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See also |
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Keywords |
Macintosh, workshop |
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Technical contact(s) |
James Bredenhof |
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Submitted by |
James Bredenhof |
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Date submitted |
12 Jan 2006 |
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