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Workaround: Populated job ticket import fails and reports message "Could not find file to register" [ID: 76329].


Product

  Prinergy 3.1

Platform

 

Operating system

 


Error

 

"Could not find file to register". Diagview reports:

W 12May06 11:44:18.656-CDT [6488.5316] YCS1027-342 ARAXI PImpExpJTP IEXJ_SupportMethods.cpp(2091): Could not find file to register: \\Jobs on SERVERNAME J drive\Jobname\UserDefinedFolders\Links\DP.FS.U.4IDCS.SD4216.


Symptoms

 

Import fails. Populated job ticket import fails and reports message "Could not find file to register".


Cause

  Prinergy relies on the correct configuration of the SFMHOSTS file when finding the pages in a populated job ticket.

Solution

 

The solution is available in the online help:

For the Macintosh only, a system administrator must correctly configure the SFMHOSTS file by setting the mapping of the Macintosh zone to the Windows 2000 server. The syntax is "zone:sfmservername"="ntservername". For example, if you have an Windows 2000 server named CWA420 in the Production zone, the entry in the SFMHOSTS file would be "Production:CWA420"="CWA420". The SFMHOSTS file is located in ARAXIHOME\CreoAraxi\etc.

Permanent fix:


See also

 


Keywords

 

Macintosh, imposition [layout]


Technical contact(s)
 

James Bredenhof

Submitted by
 

James Bredenhof

Date submitted
 

15 May 2006


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