![]()
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
|
|
||
Product |
Prinergy 3.1 | |
Platform |
||
Operating system |
||
|
|
||
Error |
"Could not find file to register". Diagview reports: W 12May06 11:44:18.656-CDT [6488.5316] YCS1027-342 ARAXI PImpExpJTP IEXJ_SupportMethods.cpp(2091): Could not find file to register: \\Jobs on SERVERNAME J drive\Jobname\UserDefinedFolders\Links\DP.FS.U.4IDCS.SD4216. |
|
|
|
||
Symptoms |
Import fails. Populated job ticket import fails and reports message "Could not find file to register". |
|
|
|
||
Cause |
Prinergy relies on the correct configuration of the SFMHOSTS file when finding the pages in a populated job ticket. | |
|
|
||
Solution |
The solution is available in the online help: For the Macintosh only, a system administrator must correctly configure the SFMHOSTS file by setting the mapping of the Macintosh zone to the Windows 2000 server. The syntax is "zone:sfmservername"="ntservername". For example, if you have an Windows 2000 server named CWA420 in the Production zone, the entry in the SFMHOSTS file would be "Production:CWA420"="CWA420". The SFMHOSTS file is located in ARAXIHOME\CreoAraxi\etc. Permanent fix: |
|
|
|
||
See also |
||
|
|
||
Keywords |
Macintosh, imposition [layout] |
|
|
|
||
Technical contact(s) |
James Bredenhof |
|
Submitted by |
James Bredenhof |
|
Date submitted |
15 May 2006 |
|