Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
|
|
||
Product |
Prinergy 3.0, QuickTime 7.1 | |
Platform |
Macintosh |
|
Operating system |
Mac OS 10.3.9 |
|
|
|
||
Error |
None |
|
|
|
||
Symptoms |
QuickTime 7.1 with Mac OS 10.3.9 prevents Prinergy Workshop 3.0 from starting. The Prinergy Workshop icon just bounces in the dock, and Prinergy doesn't start. |
|
|
|
||
Cause |
Unknown. It seems that recent versions of Apple's updates have created situations where the JavaApplicationStub file becomes very update/OS/hardware dependent. Go figure. |
|
|
|
||
Solution |
Upgrade to 3.0.3.1 and 3.1.0.2, where this issue should be fixed. Alternately, - Select Workshop icon, rightclick+"Show Package Contents" - Go to \Contents\MacOS - rename the "JavaApplicationStub" file to "JavaApplicationStub.original" - Copy (not Move) the version of the "JavaApplicationStub" file from /System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/MacOS/ . Workshop should now launch. Permanent fix: |
|
|
|
||
See also |
||
|
|
||
Keywords |
Macintosh, workshop |
|
|
|
||
Technical contact(s) |
James Bredenhof |
|
Submitted by |
James Bredenhof |
|
Date submitted |
18 May 2006 |
|