Product

Platform

Operating system

Error

Symptoms

Prinergy Administrator (UADM) on all servers hangs or reacts very slowly when restarting Magnus Printer JTP

Cause

Solution

From the Windows Start menu, select Settings > Network Connections.

From the Network Connections Advanced menu, select Advanced Settings.

Ensure that "Local Area Connection" is at the top of the list, and "GMCE Connection" is at the bottom of the list.

Prinergy 4 Administrator will let you explicitly specify which NIC Prinergy should use (under Tools > Configure Network Card).

Permanent fix:

See also

Keywords

JTP, Platesetter, administrator, output, plate

Technical contact(s)

Jose Delgado; Stan Yoshida; James Bredenhof

Submitted by

James Bredenhof

Date submitted

14 Jun 2007