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Proofing fails when colormatch JTP and RIP is not on the server


Product

  Prinergy Connect 2.0 ; Prinergy Direct 2.0 Level 23; Prinergy Access 2.0 Level 23; Prinergy PowerPack 1.0 Level 23

Platform

 

Operating system

 


Error

 

Proofb:printing: Message from Extreme: Proofb:printing failed processing: ..


Symptoms

 

In Prinergy 2.0.7, proofing output fails with a RIP error.


Cause

  The colormatcher specifies a relative path for the temporary file and the RIP is not able to resolve the path.

Solution

 

Set process plans to use JTPs on the same machine or upgrade to 2.0.7.26 or 2.1.0.4

Permanent fix:


See also

 


Keywords

 

proofing, RIP


Technical contact(s)
 

Ken Lew

Submitted by
 

Simon Chen

Date submitted
 

25 Sep 2002


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