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OPI link files (FPOs) from Media bank don't get merged by Prinergy


Product

  Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1

Platform

 

Operating system

 


Error

 


Symptoms

 

Although the FPO from Mediabank is present in the PS, Prinergy does not swap in the high rez data.


Cause

  The construction of the MediaBank's OPI form bounding boxes are not quite legal.

Solution

 

In Prinergy 2.1 patch 17 or higher, activate the following registry key:

HKLM\Software\Creo\Araxi\Default\ENOR\NormJTPName\OPIRepairInvalidFormBBox = 1

.

This change is manual, (not applied universally to all Prinergy servers) because there is concern that this change may cause problems for other legitimate OPI formats that are already working.

Permanent fix:


See also

 


Keywords

 

OPI


Technical contact(s)
 

James Bredenhof

Submitted by
 

James Bredenhof

Date submitted
 

21 May 2003


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