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CTLW JTP crashes on a page when Native or HS LW is selected for LW type


Product

  Prinergy 2.3.1.2

Platform

 

Operating system

 


Error

 

Message from Extreme: JTP used by an active process has disconnected from the coordinator: CTLWOutPut:CTLWOutput.


Symptoms

 

CTLW JTP crashes on a page when Native or HS LW is selected for LW type.


Cause

  Prinergy cannot create LW because the number of LW colors on the page exceed the Native/HS LW color limitation (247 colors).

Solution

 

The solution is to reduce the number of LW colors. If you must have Native/HS LW, try one or all of the following methods to reduce LW color.

1. Use "Force vignette to CT" and "Force LW vignette to CT".

2. Select CT format for "Border handling" and "screen grabs".

3. Do not use trapping.

Alternatively, you can select a new LW format.

Permanent fix:


See also

 


Keywords

 

file formats, output


Technical contact(s)
 

Junko Hamada

Submitted by
 

Junko Hamada

Date submitted
 

03 Dec 2004


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