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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy 1.0; Prinergy 1.1; Prinergy Connect 2.0 | |
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Operating system |
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Error |
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Symptoms |
The artifact consists of thin lines in the horizontal direction that appears when a plate is viewed in landscape mode. It may move each time the image is output. |
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Cause |
The problem is in the Adobe Extreme RIP, apparently with the source-list bypass mechanism, and Adobe is working on it. The problem occurs much more frequently with files saved in "Whole-Image" format than with the recommended "Tiled" format. However, it has appeared recently with "Tiled" files as well. | |
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Solution |
Use 2048 x 2048 tiles for copydot images in Prinergy. If you are already doing so, obtain the patch which turns off source-list bypass. Permanent fix: |
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See also |
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Keywords |
Copydot, plate |
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Technical contact(s) |
Kent Brothers |
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Submitted by |
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Date submitted |
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