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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy 1.1 | |
Platform |
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Operating system |
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Error |
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Symptoms |
Plateworks RIP is unable to create a temporary file when the customer attempts to make plates of a Prinergy job. The error message, "Unable to create temporary file" appears. |
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Cause |
Slash characters are illegal in an NT filename and so the temporary file can't be created. If you create a Preps JT with slashes in the name (for example, "Page\1") and attempt to plate it, you will receive the above error message. | |
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Solution |
Resave your Prinergy JT out of Preps without the slash characters. Permanent fix: |
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See also |
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Keywords |
Plateworks, RIP |
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Technical contact(s) |
Simon Chen |
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Submitted by |
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Date submitted |
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