Home | Contact Us | Submit Troubleshooting Info | Search | Help


    Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS


Workshop crashes erratically


Product

  Prinergy 1.1

Platform

 

Operating system

 


Error

 


Symptoms

 

1) Workshop crashes erratically.

2) Every time a modification to a process plan is attempted, whether via Tools/Process Plan Editor, or within a job, the machine locks up & must be restarted.


Cause

  The Workshop Preferences file may be corrupt.

Solution

 

1. Quit Workshop.

2. Trash the Araxi folder in the System/Preferences folder.

3. Restart Workshop. This will recreate the Araxi Preferences file.

Permanent fix:


See also

 


Keywords

 

workshop


Technical contact(s)
 

Gordon Miller

Submitted by
 

Date submitted
 


    Copyright © 2005 Creo Inc. All rights reserved. Confidential. Back to top.