Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
|
|
||
Product |
Prinergy Connect 2.0 | |
Platform |
||
Operating system |
||
|
|
||
Error |
||
|
|
||
Symptoms |
The error message "{0,0} incorrect version, needs newer version" appears when you attempt to log in to Workshop client. The Workshop client may be newly installed. |
|
|
|
||
Cause |
The patch level of the server(s) and the patch level of the client(s) are out of synch. | |
|
|
||
Solution |
When applying patches to the server(s), the Workshop client(s) must also be updated to the same patch level, even if the client has been freshly installed. Permanent fix: |
|
|
|
||
See also |
||
|
|
||
Keywords |
install, workshop |
|
|
|
||
Technical contact(s) |
Simon Chen |
|
Submitted by |
||
Date submitted |
||