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After installing Prinergy 2.0.4, Separations Viewer plug-in has expired


Product

  Prinergy Connect 2.0

Platform

 

Operating system

 


Error

 


Symptoms

 

After installing Prinergy 2.0.4, you open a PDF in Acrobat and click on the Separations Viewer plug-in icon, but you get the

error message: Separations Viewer has expired.


Cause

 

Solution

 

Update the Separation Viewer with the plug-in supplied in Prinergy 2.0.4 patch 24. Please follow the installation instructions in the patch readme file.

You can download the patch from the Prinergy 2.0 Downloads page: http://intranet.creo.com/support/html/workflow/prinergy/v2-0/downloads.htm#patches

Permanent fix: Prinergy 2.0


See also

 


Keywords

 

acrobat, install


Technical contact(s)
 

Simon Chen

Submitted by
 

Date submitted
 


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