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When converting fonts with the Per-Job Font Converter, error: An error ocurred during font conversion [1211006]


Product

  Prinergy Connect 2.0

Platform

 

Operating system

 


Error

 


Symptoms

 

In Prinergy 2.0, when converting fonts with the Per-Job Font Converter on jobs that were originally created with Prinergy 1.1, the following error occurs:

An error ocurred during font conversion [1211006]


Cause

  In 2.0, Prinergy puts a font folder right inside the <jobname> directory and the converted fonts go there i.e. <jobname>\Fonts. In Prinergy1.1, the fonts folder is <jobname>\System\Fonts. When a 1.1 job gets opened in 2.0 and fonts require converting, the Per-Job Font Converter tries to write the font to the path of <jobname>\Fonts. Since the job was created in 1.1, there is no Fonts folder right inside the <jobname> folder, so the error occurs.

Solution

 

Create a Fonts folder right inside the <jobname> folder.

Permanent fix:


See also

 


Keywords

 

font


Technical contact(s)
 

James Bredenhof

Submitted by
 

Date submitted
 


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