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Product |
Prinergy Connect 2.0 | |
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Operating system |
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Error |
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Symptoms |
In Prinergy 2.0, when converting fonts with the Per-Job Font Converter on jobs that were originally created with Prinergy 1.1, the following error occurs: An error ocurred during font conversion [1211006] |
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Cause |
In 2.0, Prinergy puts a font folder right inside the <jobname> directory and the converted fonts go there i.e. <jobname>\Fonts. In Prinergy1.1, the fonts folder is <jobname>\System\Fonts. When a 1.1 job gets opened in 2.0 and fonts require converting, the Per-Job Font Converter tries to write the font to the path of <jobname>\Fonts. Since the job was created in 1.1, there is no Fonts folder right inside the <jobname> folder, so the error occurs. | |
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Solution |
Create a Fonts folder right inside the <jobname> folder. Permanent fix: |
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See also |
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Keywords |
font |
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Technical contact(s) |
James Bredenhof |
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Date submitted |
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