Product

Platform

Intel

Operating system

Windows NT 4.0

Error

"Networker index noticed cross check for index"

Symptoms

Backups fail with an error message in the Legato Message window.

Cause

Solution

1) From a command prompt window, run nsrck -F and nsrck -X.

Note: The above command line switches are case-sensitive, so the F in nsrck -F must be uppercase, and the X in nsrck -X must be uppercase.

This will fix and run a cross-check on index files for the server and all clients.

2) When finished, stop and restart Networker Backup and Recover Service.

Note: If you get the error message "nsrck: WARNING the media database is not responding", you must make sure Networker Backup and Recover Service is running.

Permanent fix:

See also

Error message : NetWorker Index: (warning) Filesystem for index '' is getting full appears in Legato message log

Keywords

backup, Legato

Technical contact(s)

Stan Yoshida

Submitted by

Richard Brooks

Date submitted

22 Mar 2002