Home | Contact Us | Submit Troubleshooting Info | Search | Help


    Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS


Cannot delete User Defined folders


Product

  Prinergy Connect 2.1 Level 2.1.0.5; Prinergy Direct 2.1 Level 2.1.0.5; Prinergy Access 2.1 Level 2.1.0.5; Prinergy Powerpack 2.1 Level 2.1.0.5; Prinergy Satellite

Platform

 

Dell

Operating system

 

Windows 2000


Error

 


Symptoms

 

User Defined folders cannot be completely deleted through Prinergy Administrator. You can delete such that one folder is remaining, but you are not able to delete them all.


Cause

 

Solution

 

Delete the folder(s) in the registry

HKEY_Local_Machine\SOFTWARE\Creo\Araxi\Settings\Default\JOBD.

Permanent fix:


See also

 


Keywords

 

administrator


Technical contact(s)
 

Simon Chen

Submitted by
 

Danielle Wiltgen

Date submitted
 

05 Nov 2002


    Copyright © 2005 Creo Inc. All rights reserved. Confidential. Back to top.