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Video always goes to VGA mode when rebooted


Product

  Prinergy Connect 2.0 ; Prinergy Direct 2.0 ; Prinergy Access 2.0 ; Prinergy PowerPack 1.0 ; Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1 ; Prinergy Satellite; Windows 2000

Platform

 

Intel

Operating system

 

Windows 2000


Error

 


Symptoms

 

When the server is rebooted the video will switch to VGA mode (16 colors, 640x480). If you re-install the video driver, the video will work properly until you reboot again.


Cause

  pcAnywhere is affecting the video driver.


Solution

 

Configure pcAnywhere to be in "compatible" mode.

1. In pcAnywhere, from the Tools menu, select Options.

2. On the Host Operation tab, under Video Mode Selection, select Compatibility.

If that fails to resolve the problem, uninstall pcAnywhere 9.2 and install pcAnywhere 10.

Permanent fix:


See also

 


Keywords

 

Intel, Windows 2000


Technical contact(s)
 

Stan Yoshida

Submitted by
 

Stan Yoshida

Date submitted
 

22 Jan 2003


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