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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1 ; Prinergy Satellite; Pandora 2.0 build 1615 | |
Platform |
PC or Macintosh |
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Operating system |
Windows or Macintosh |
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Error |
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Symptoms |
Sometimes when generating a thumbnail preview from Workshop, the thumbnails appear white, blank, or cropped. When launching Pandora and creating a layout, the thumbnails will also be blank or cropped. |
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Cause |
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Solution |
Turn Thumbnails off in the process plan. Allow Pandora to generate the previews instead. Permanent fix: |
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See also |
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Keywords |
Pandora, thumbnail, workshop |
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Technical contact(s) |
Sandy Wong |
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Submitted by |
Sandy Wong |
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Date submitted |
20 Feb 2003 |
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