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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.0 ; Prinergy Direct 2.0 Level 2.0.7 | |
Platform |
PC or Mac |
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Operating system |
Windows or Mac |
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Error |
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Symptoms |
When attempting to create a new job by importing files via a hot folder, no new job is created. |
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Cause |
The ZIP file name may contain only numbers, for example, "00001.zip". | |
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Solution |
Rename the ZIP file to contain a least on letter (for example "00001a.zip") and re-drop the file into the hot folder. Permanent fix: |
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See also |
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Keywords |
hot folders, import-export |
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Technical contact(s) |
Brenda Power |
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Submitted by |
Brenda Power |
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Date submitted |
11 Sep 2002 |
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