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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy 1.0; Prinergy 1.1 | |
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Operating system |
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Error |
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Symptoms |
(This is a Windows-only problem.) the Input Files panel displays EPS and PDF file types as PostScript instead of EPS/PDF. |
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Cause |
Bug in the Windows JDK. EPS/PDF file names with illegal characters will be registered as PostScript files. The NT file system encodes illegal characters as special unicode values. Java does not handle these unicode characters properly, so these files can't be opened to determine their type. |
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Solution |
None. Files will still refine properly. Only the file type label is incorrect. Permanent fix: Prinergy 2.0 |
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See also |
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Keywords |
file formats, Windows NT, workshop |
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Technical contact(s) |
Stan Yoshida |
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Submitted by |
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Date submitted |
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