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Error when installing Prinergy client - "Setup has detected that unInstallShield is in use..."


Product

  Prinergy Connect 2.0

Platform

 

Operating system

 


Error

 


Symptoms

 

When logged into a Windows 2000 Professional client machine as a user WITHOUT administrative privileges, the following error occurs during the install:

Setup has detected that unInstallShield is in use. Please close unInstallShield and restart setup.


Cause

 

Solution

 

The user should log into a W2K client machine as a user WITH administrative privileges in order to install Prinergy Workshop.

Permanent fix:


See also

 


Keywords

 

install


Technical contact(s)
 

Simon Chen

Submitted by
 

Date submitted
 


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