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Prinergy update 2.1.0.10 fails registering DLL's


Product

  Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1

Platform

 

Operating system

 


Error

 

02-May-2003 06:42:46 Info: Registering DLLs.

02-May-2003 06:42:46 Info: Registering ColorServer.dll.

02-May-2003 06:42:46 Info: Command Line = regsvr32 /s D:\PRINERGY\AdobeExtreme\bin\ColorServer.dll.

02-May-2003 06:42:47 Error: Failed to register ColorServer.dll.

02-May-2003 06:42:47 ERROR: Update Prinergy Update 2.1.0.10 installation failed! ***

02-May-2003 06:42:47 ERROR: Cause: exceptions.Exception Failed to register dll ColorServer.dll.

02-May-2003 06:42:47 TRACEBACK: Exception in process 1892, thread 1268

Traceback (innermost last):

File "E:\Temp\~ppu.0\ppuinstall.py", line 499, in InstallPatch

PPUScript.install( self )

File "E:\Temp\~ppu.0\PPUScript.py", line 448, in install

None

File "E:\Temp\~ppu.0\PPUScript.py", line 2200, in RegisterDLLs

None

Exception: Failed to register dll ColorServer.dll.


Symptoms

 

While updating to 2.1.0.10, the update fails while registering DLL's


Cause

  Old bersions of update 2.1.0.10 has a bug registering DLL's.

Solution

 

Install 2.1.0.10c posted at

http://techplanet.creo.com/software_solutions/workflow_software/prinergy/nav/v2-1_connect/downloads.htm</p>

Permanent fix:


See also

 


Keywords

 

install


Technical contact(s)
 

Stan Yoshida

Submitted by
 

Chris Mussell

Date submitted
 

05 May 2003


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