![]()
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
|
|
||
Product |
Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1 | |
Platform |
Macintosh |
|
Operating system |
Mac OS X |
|
|
|
||
Error |
Unable to update Trapper.DEU because could not find target path AcrobatPluginsFolder?Prinergy Plug-Ins...The specified root directory AcrobatPluginsFolder doesn't exist |
|
|
|
||
Symptoms |
Unable to update Prinergy Workshop on MAC OS X |
|
|
|
||
Cause |
Acrobat 6 is not supported in current version of Prinergy 2.1x or 2.2x. Note: Acrobat 6 is supported in Prinergy 2.2.1.3 and later. |
|
|
|
||
Solution |
Procedure: 1. Uninstall Acrobat 6. 2. Install Adobe Acrobat 5.0.5. 3. Re-install Prinergy Workshop. . Note: Acrobat 6 is supported in Prinergy 2.2.1.3 and later. Permanent fix: |
|
|
|
||
See also |
||
|
|
||
Keywords |
acrobat, Macintosh, workshop |
|
|
|
||
Technical contact(s) |
Sandy Wong |
|
Submitted by |
Sandy Wong |
|
Date submitted |
05 Nov 2003 |
|