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Prinergy cannot view all folders or files in mounted volume on Mac OSX


Product

  Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1 ; Prinergy Satellite

Platform

 

Macintosh

Operating system

 

OS X


Error

 

None.


Symptoms

 

When mounting a volume (a Prinergy job volume, for example), not all the files or folders show up.


Cause

  Prinergy Server has problems publishing AppleTalk Volumes in the correct zones.

Solution

 

Add an asterix "*" in the Default Zone Reg_key in AppleTalk settings, so Prinergy will publish your AppleTalk shares in the AppleTalk Zone you are connected to.

Procedure:

1. Browse to: HKey Local Machine>System>Current Control Set>Services>AppleTalk>Parameters Set in the DesiredZone.

2. Add "*".

Permanent fix:


See also

 


Keywords

 

hot folders, Macintosh, networking


Technical contact(s)
 

Sandy Wong

Submitted by
 

Sandy Wong

Date submitted
 

14 Nov 2003


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