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Prinergy Workshop installation on Mac OS X 10.3 crashes the Mac


Product

  Prinergy 2.2

Platform

 

Macintosh

Operating system

 

Mac OS X


Error

 

None.


Symptoms

 

When you try to install Prinergy Workshop on a workstation running Mac OS X 10.3, the workstation crashes shortly after you choose an installation language. The Mac needs to be rebooted.


Cause

  Suitcase X1 is running in the background.

Solution

 

Quit Suitcase X1 before installing Prinergy Workshop.

Note: rebooting might autostart Suitcase. Even immediately after a reboot, you should check whether Suitcase is still running before installing Prinergy Workshop.

Permanent fix:


See also

 


Keywords

 

install, Macintosh, workshop


Technical contact(s)
 

James Bredenhof

Submitted by
 

Jorge Geeraerts

Date submitted
 

27 Feb 2004


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