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Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Operating system |
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Error |
ORA-28575: unable to open RPC connection to external procedure agent |
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Symptoms |
The major update fails and rolls back to the previous version of Prinergy. The error in the ppu.log file reports that the upgrade failed on schema upgrade 83-84. There is also a Oracle error ORA-28575: unable to open RPC connection to external procedure agent. |
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Cause |
The TNSNames file has been modified to include a domain setting | |
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Solution |
1. Remove the domain extension in the d:\ora816\network\admin\TNSNames.ora file. This extension will most likely be on the end of a connect string. 2. Restart OracleCREOTNSListener service. 3. Try running the query 'select DBEP_ExtProc.PrimaryName from dual;' connected as Prinergy/araxi. The query should return the name of the primary server when working properly. Permanent fix: |
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See also |
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Keywords |
administrator, install, networking, oracle, workshop |
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Technical contact(s) |
James Bredenhof |
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Submitted by |
Brian Wiebe |
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Date submitted |
15 Nov 2004 |
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