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Cannot mount tape in library


Product

  Prinergy Connect 2.0 ; Prinergy Direct 2.0 ; Prinergy Access 2.0 ; Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1

Platform

 

Intel

Operating system

 

Windows 2000


Error

 

Event Type: Warning

Event Source: Removable Storage Service

Event Category: None

Event ID: 127

Date: 12/8/2004

Time: 1:40:25 PM

User: N/A

Computer: YCS1451-675

Description:

RSM mounted medium A00027 in library QUALSTAR TLS-4222i and verification of the On-Medium Id failed.


Symptoms

 

You are unable to mount a tape in the library when performing archiving.


Cause

  Corrupt or duplicate entries in Windows RSM for the same tape

Solution

 

1. Check RSM to set the tape status.

2. Remove the existing tape from the library.

3. Delete all instances of the tape in all pools.

4. Reenter the tape in RSM.

5. Mount the tape in the library.

Permanent fix:


See also

 


Keywords

 

archiver, backup, tape libraries


Technical contact(s)
 

Amy Chan

Submitted by
 

Gary Tanaka

Date submitted
 

08 Dec 2004


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