Home | Contact Us | Submit Troubleshooting Info | Search | Help


    Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS


Dongle not available error message when failing over with EPM in Prinergy 2.3


Product

 

Platform

 

Operating system

 


Error

 

Dongle not available


Symptoms

 

When you attempt a failover to the EPM server, a "Dongle not available" error message is reported.


Cause

  You are probably using a parallel dongle instead of a USB dongle.

Solution

 

Use a USB dongle.

Permanent fix:


See also

 


Keywords

 

EPM, Emergency Platemaking (EPM), Hot Standby, backup


Technical contact(s)
 

Robyn Lundstrom

Submitted by
 

Brian Weibe

Date submitted
 

09 Dec 2004


    Copyright © 2005 Creo Inc. All rights reserved. Confidential. Back to top.