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Product |
Prinergy 1.0; Prinergy 1.1; Prinergy Connect 2.0 ; Prinergy Direct 2.0 ; Prinergy Access 2.0 ; Prinergy PowerPack 1.0 ; Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1 ; Prinergy 3.0, 3.1 | |
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Operating system |
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Error |
In Diagview: E 06Oct05 10:12:33.578-PDT [2748.2736] YCS3159-1546 ARAXI checknetworkconfig checknetworkconfig.cmd(2169): CheckNetworkSettings: Could not connect to registry since retries exhausted - exiting. |
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Symptoms |
Prinergy Administrator cannot connect to one of the servers in the nodelist |
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Cause |
Some viruses disable the Remote Registry Service on Windows 2000. This service is required for Prinergy Administrator to connect to computers in its nodelist. There can be other causes of this, but it's something to check, especially after a virus attack. | |
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Solution |
Re-enable Remote Registry Service on all affected computers. Permanent fix: |
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See also |
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Keywords |
administrator, networking, registry, virus |
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Technical contact(s) |
Robyn Lundstrom |
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Submitted by |
Robyn Lundstrom |
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Date submitted |
07 Oct 2005 |
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