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Cannot start Veritas services on primary or EPM server (filter driver error)


Product

  Veritas 2.11 Hotfix 8

Platform

 

Operating system

 


Error

 

Event Type: Error

Event Source: Service Control Manager

Event Category: None

Event ID: 7024

Date: 5/18/2005

Time: 10:54:31 AM

User: N/A

Computer: MER1CR01

Description:

The Storage Replicator RSA service terminated with service-specific error 8201.

Event Type: Error

Event Source: Storage Replicator RSA

Event Category: None

Event ID: 1031

Date: 5/18/2005

Time: 9:34:24 AM

User: N/A

Computer: MER1CR01

Description:

Storage Replicator service initialization failed. : Initialization failed. : Cannot communicate with the filter drivers - (NT error The system cannot find the file specified.).


Symptoms

 

Cannot start Veritas services on primary or EPM server (filter driver error)


Cause

  Recently installed software may have changed the load order of the Veritas filter drivers.

Solution

 

The solution is to reinstall the Veritas software:

1. Uninstall Veritas software.

2. Clear out all related registries keys:

HKLM\software\Veritas

** Leave Dell Openmanage and & ISIS

HKLM\system\currentcontrolset\services\RX*

Remove all keys with an RX in front of their names

3. Restart the server.

4. Reinstall the Veritas software using the proper scripts.

Permanent fix:


See also

 


Keywords

 

EPM, Emergency Platemaking (EPM), archiver configuration, backup


Technical contact(s)
 

Philip Samaniego

Submitted by
 

Gary Tanaka

Date submitted
 

06 Jun 2005


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