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Product |
Veritas 2.11 Hotfix 8 | |
Platform |
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Operating system |
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Error |
Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7024 Date: 5/18/2005 Time: 10:54:31 AM User: N/A Computer: MER1CR01 Description: The Storage Replicator RSA service terminated with service-specific error 8201. Event Type: Error Event Source: Storage Replicator RSA Event Category: None Event ID: 1031 Date: 5/18/2005 Time: 9:34:24 AM User: N/A Computer: MER1CR01 Description: Storage Replicator service initialization failed. : Initialization failed. : Cannot communicate with the filter drivers - (NT error The system cannot find the file specified.). |
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Symptoms |
Cannot start Veritas services on primary or EPM server (filter driver error) |
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Cause |
Recently installed software may have changed the load order of the Veritas filter drivers. | |
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Solution |
The solution is to reinstall the Veritas software: 1. Uninstall Veritas software. 2. Clear out all related registries keys: HKLM\software\Veritas ** Leave Dell Openmanage and & ISIS HKLM\system\currentcontrolset\services\RX* Remove all keys with an RX in front of their names 3. Restart the server. 4. Reinstall the Veritas software using the proper scripts. Permanent fix: |
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See also |
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Keywords |
EPM, Emergency Platemaking (EPM), archiver configuration, backup |
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Technical contact(s) |
Philip Samaniego |
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Submitted by |
Gary Tanaka |
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Date submitted |
06 Jun 2005 |
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