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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1 ; PageMaker, Photoshop | |
Platform |
Macintosh |
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Operating system |
Mac OS 9.2 |
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Error |
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Symptoms |
After you place a Photoshop 7.0.1 grayscale JPEG in PageMaker 7.0, the PostScript output file fails Refine-Normalize in Prinergy 2.1 and reports error: Missing image detected on page. |
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Cause |
Unknown. Only JPEG grayscale images are affected. CMYK images work OK. | |
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Solution |
Save the image file out of Photoshop as an EPS before placing in PageMaker. Permanent fix: |
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See also |
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Keywords |
PageMaker, Photoshop, normalizer, refiner |
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Technical contact(s) |
Oleg Litvinov |
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Submitted by |
Oleg Litvinov |
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Date submitted |
22 Apr 2003 |
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