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Prinergy locks up and DiagView reports ORA-00020: maximum number of processes exceeded


Product

  Prinergy 2.x, Prinergy 3.x

Platform

 

Operating system

 


Error

 

W 08Aug06 06:37:28.632-PDT [12088.17680] YCS1489-697 ARAXI PJobD DBIF_DBTXManager.cpp(152){23281} : recoverable database error:[SERVERERROR] Error from Server: ORA-00020: maximum number of processes () exceeded

rw err = 5; db err #1 = 20; db err #2 = 0; db msg #1 = 'AraxiDBServer' encountered, trying again.


Symptoms

 

Prinergy locks up and DiagView reports ORA-00020: maximum number of processes exceeded


Cause

  The number of active connections to the database has been exceeded. Network monitoring programs such as MonitorMagic, Indicative, Tivoli, and so on are most likely active on the network. These programs can cause dead processes when they try to monitor the Prinergy Database.

Solution

 

Disable any running network monitoring programs.

Permanent fix:


See also

 


Keywords

 

diagview, networking, workshop


Technical contact(s)
 

James Bredenhof

Submitted by
 

Brian Weibe

Date submitted
 

09 Aug 2006


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