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Product |
Prinergy 2.x, Prinergy 3.x | |
Platform |
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Operating system |
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Error |
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Symptoms |
When stopping Prinergy in UADM all JTPs will stop, but the primary server will never move to a "stopped" state. The backup service, AraxiBackupManager, and AraxiFileReplicator will not start. |
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Cause |
The OracleServiceCreo service is in a "starting" state. The service never moves to "started" even after a reboot. | |
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Solution |
The OracleServiceCreo must be removed and recreated as follows: 1. Open a command prompt... (Start > Run. Type: CMD and press Enter). 2. Type: Oradim -delete -sid creo. 3. Restart the server. 4. Open a command prompt... (Start > Run. Type: CMD and press Enter). 5. Type: Oradim -new -sid creo -intpwd creo - startmode a (NOTE - type the entire command in lowercase). Permanent fix: |
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See also |
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Keywords |
administrator, backup, oracle, workshop |
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Technical contact(s) |
James Bredenhof |
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Submitted by |
Brian Weibe |
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Date submitted |
09 Aug 2006 |
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