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Prinergy will never stop in UADM and backup services fail to start


Product

  Prinergy 2.x, Prinergy 3.x

Platform

 

Operating system

 


Error

 


Symptoms

 

When stopping Prinergy in UADM all JTPs will stop, but the primary server will never move to a "stopped" state. The backup service, AraxiBackupManager, and AraxiFileReplicator will not start.


Cause

  The OracleServiceCreo service is in a "starting" state. The service never moves to "started" even after a reboot.

Solution

 

The OracleServiceCreo must be removed and recreated as follows:

1. Open a command prompt... (Start > Run. Type: CMD and press Enter).

2. Type: Oradim -delete -sid creo.

3. Restart the server.

4. Open a command prompt... (Start > Run. Type: CMD and press Enter).

5. Type: Oradim -new -sid creo -intpwd creo - startmode a (NOTE - type the entire command in lowercase).

Permanent fix:


See also

 


Keywords

 

administrator, backup, oracle, workshop


Technical contact(s)
 

James Bredenhof

Submitted by
 

Brian Weibe

Date submitted
 

09 Aug 2006


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