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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
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Platform |
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Operating system |
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Error |
Font download failed |
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Symptoms |
Files refine OK, but fail on output. If Thumbnails are checked ON, refine also fails. |
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Cause |
There appears to be an issue with files from QuarkXPress 7.0 with the 3016 RIP (in Prinergy 2.3 and 3.0). This issue is not present in the 3017 RIP (Prinergy 3.1 and later). | |
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Solution |
There are two possible solutions: 1. In the Render section of the output process template, select Convert Text to Paths. 2. Upgrade to Prinergy 3.1. Permanent fix: |
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See also |
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Keywords |
Quark, RIP, font, output, process plans, refiner |
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Technical contact(s) |
James Bredenhof |
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Submitted by |
Alex Marinets |
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Date submitted |
10 Oct 2006 |
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