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Curves added to Harmony do not show up in Prinergy (in the Process Plan Editor)


Product

  Prinergy 1.0; Prinergy 1.1; Prinergy Connect 2.0

Platform

 

Operating system

 


Error

 


Symptoms

 

Add a curve using the Harmony application.

The curve does not show up in the Prinergy Process Plan Editor


Cause

  Improper Harmony configuration. Prinergy and Harmony are installed using unique installers. After both are installed, there are a few manual steps that must be followed to make Prinergy and Harmony work together (see the installation procedure for details). After you perform the manual configuration, you must restart Prinergy.


Solution

 

Perform the manual configuration steps as documented in the installation procedure.

Permanent fix:


See also

 


Keywords

 

calibration, Harmony, pped


Technical contact(s)
 

Rob Prior

Submitted by
 

Date submitted
 


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