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Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy 1.1; Prinergy Connect 2.0 | |
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Operating system |
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Error |
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Symptoms |
Adobe apparently has a program called "CloneDetect" that they use to determine which PostScript RIPs are official Adobe RIPs. If you execute this program (it is actually a PS file) on the Prinergy Normalizer, the program will report that the Prinergy Normalizer is NOT a valid PostScript L3 RIP. The test fails because the "CloneDetect" program checks the copyright notice (which is at least one part of the test) and the copyright notice has a leading space in it that the "CloneDetect" program is not expecting. |
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Cause |
There is a bug in the "CloneDetect" program where it does not ignore the leading space. Adobe has confirmed this is the case. | |
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Solution |
No workaround. The Prinergy system contains an official PostScript L3 RIP! Permanent fix: |
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See also |
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Keywords |
normalizer, PostScript |
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Technical contact(s) |
James Bredenhof |
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Date submitted |
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