Product

Platform

Operating system

Error

required file: rhd_0371.p1.pdf traceback innermost last:

File "d:\prinergy\creoaraxi\support\bin\collectbug.cmd" line 631 in ?

if (len) directory str == 5:

#take directories only 5 characters long

# reverse the list to start looking delimiter

d:\prinergy\creoaraxi\support\bin\collectbug.cmd

# look for r string in the list

type error: bad operand type 4+

Symptoms

You are trying to run the CollectBug utility. After you enter the Task ID at the prompt you get an error message.

Cause

Solution

The Task ID MUST be FIVE digits long. If the Task ID is less than five digits, you should add leading zeros to bring it up to five digits.

Permanent fix:

See also

Keywords

administrator, Windows 2000, Windows NT

Technical contact(s)

Simon Chen

Submitted by

Kevin Ishiguro

Date submitted

23 Aug 2000