Product

Platform

Operating system

Error

Symptoms

The customer is receiving Copydot data from an external source. They would like to make sure that it is suitable for their consumption. Specifically, verifying that the resolution is correct.

Cause

Solution

You can use the RastFileInfo tool that's included as part of Copydot Toolkit, and also available separately as freeware from the intranet.

It's a DLL that gets installed to your Windows machine, and adds a tab to the Properties window of Windows Explorer for supported file types.

Here's a link: http://intranet.creo.com/support/software/Scanner/CTK/InstallRastFileInfoOnly/setup.exe

Permanent fix:

See also

Keywords

Copydot

Technical contact(s)

Kent Brothers

Submitted by

Date submitted