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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy 1.0; Prinergy 1.1; Prinergy Connect 2.0 ; Prinergy Connect 2.1 | |
Platform |
Intel |
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Operating system |
Windows 2000 |
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Error |
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Symptoms |
The thumbnail images in the PC version of Workshop show up in black and white and not colour. |
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Cause |
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Solution |
The problem is caused by the video card/driver. Goto Control Panel -> Display -> Settings and change the Colour Depth from 32-bit to be 16-bit. This should resolve the problem. Permanent fix: |
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See also |
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Keywords |
thumbnail, workshop |
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Technical contact(s) |
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Submitted by |
Kevin Ishiguro |
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Date submitted |
9 Jan 2002 |
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