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Populated Job Tickets not populating upon import into Prinergy


Product

  Prinergy Connect 2.0 ; Prinergy Direct 2.0 Level 20; Prinergy Access 2.0 Level 20; Prinergy PowerPack 1.0 Level 20; Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1

Platform

 

Operating system

 


Error

 


Symptoms

 

Populated imposition/layout is imported into Prinergy and after completion of the import, the pages/artworks are NOT assigned to the correct postions (actually there is no assignment).


Cause

  1) The Prinergy system does not have the features licensed (an APA or Automatic Page Assignment license is required),

2) The Import/Export JTP has not enabled the Populated Job Ticket import feature (go to Prinergy Administrator & check the license options for the JTP in question),

3) (Macintosh only) The SFMHosts file has not been correctly configured. The file is found in "%ARAXIHOME%\CreoAraxi\etc" and can be edited using a simple text editor (Notepad, Wordpad). You need to setup the mapping of the Mac zone to the W2K server (actual syntax is "zone:sfmservername"="ntservername"). For example, if you have an W2K server named "CWA420" in the "Production" zone, the entry in the file would be "Production:CWA420"="CWA420".


Solution

 

1) Get a license for this feature

2) Enabled the license for this feature

3) Configure the SFMHosts file

Permanent fix:


See also

 


Keywords

 

imposition [layout], job ticket, Pandora, Preps


Technical contact(s)
 

Kevin Ishiguro

Submitted by
 

Kevin Ishiguro

Date submitted
 

07 Jun 2002


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