Prinergy Troubleshooting - hotfolders do not display properly if the associated PP name is in Japanese

hotfolders do not display properly if the associated PP name is in Japanese


Product		Prinergy Connect 2.1
Platform
Operating system

Error		none

Symptoms		Hot folder name will be a series of underscores.

Cause		Caused by using Japanese process plan names

Solution		By default, the hot folder name will be the same as the PP name. In this case, all you need to do is give the hot folder an English name instead. Permanent fix:

See also

Keywords		hot folders

Technical contact(s)		Simon Chen
Submitted by		Ken Lew
Date submitted		24 Apr 2002